Settings and activity

20 results found

1. Allow Call log to retrieve report for Specific phone number only

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  May 31, 2023

2. call queue showing complete report and status of the Users with Ignore call rpeort

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 5, 2023

3. Can Filter Specific User in Call log Report

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 7, 2023

4. Auto Answer set up in Mobile App

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 14, 2023

5. total report of Analytics with transfer details and user who answer it

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   Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 15, 2023

6. Can delay 2 factor of authentication

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 15, 2023

7. Option to remove the red button notification in the RingCentral app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 16, 2023

8. All phone number can be Assign to All User extension type

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jun 22, 2023

9. all the All User extensions get the same function as the Operator extension

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Macy shared this idea  ·  Jul 19, 2023

10. Can update the RingCentral App Timezone

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    Needs More Information  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Macy shared this idea  ·  Jul 19, 2023

11. Reset Extension to send New Welcoming email for new set up

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Macy shared this idea  ·  Jul 23, 2023

12. Can break through DND status using Rule

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Macy shared this idea  ·  Aug 23, 2023

13. Deactivated account will not loose contacts

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Macy shared this idea  ·  Aug 28, 2023

14. Adding Search button in the App Phone number for Outbound phone number list

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Macy shared this idea  ·  Jul 21, 2023

15. Increase SMS storage above the current 5000 message limit.

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Macy commented  ·  Jun 15, 2023  ·  Edit…  ·  Delete…

    Increase the days of text history from a few years back

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16. Send Fax to multiple extension/recipient

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Macy commented  ·  Jun 15, 2023  ·  Edit…  ·  Delete…

    Send fax to multiple phone number

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17. Two-factor authentication every login to Admin Portal.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Stop receiving voicemails about TCR registration

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Macy commented  ·  Jun 5, 2023  ·  Edit…  ·  Delete…

    Stop TCR Voicemail and Email notification

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19. Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Text from the same main user number

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    60 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    An error occurred while saving the comment
    Macy commented  ·  May 3, 2023  ·  Edit…  ·  Delete…

    when creating a text message, I now get multiple options on selecting a phone number to send the message from. Is there a way where all my employees can only send text messages from our main company numbe

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