← RingCentral Ideas

Settings and activity

8 results found

  1. Snooze a Call Queue

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Matt shared this idea  · 

  2. Call queue texting

    18 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Matt commented  · 

    Just checking on any updates. This issue is really something I would love to see fixed soon. Its causing some of my users to lose confidence in the application.

  4. Shared SMS were multiple users can receive and send SMS on specific number

    757 votes
    158 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Matt commented  · 

    Since a call queue can receive voicemails, can they send out texts from the call queue number? Many call queues are dept numbers and would be beneficial so multiple people can monitor and respond to them.

  5. Give a reminder when calls are in Park

    73 votes
    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Assign Ringtones for individual lines

    20 votes
    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Integration with Apple Watch

    91 votes
    Under Review  ·  34 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Please Dark Mode

    12 votes
    Implemented  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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