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← RingCentral Ideas

Settings and activity

8 results found

  1. Snooze a Call Queue

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Matt shared this idea  · 

  2. Call queue texting

    15 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Adjust how missed calls are categorized for group calls

    471 votes

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    59 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Matt commented  · 

    Just checking on any updates. This issue is really something I would love to see fixed soon. Its causing some of my users to lose confidence in the application.

  4. Shared SMS were multiple users can receive and send SMS on specific number

    643 votes

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Matt commented  · 

    Since a call queue can receive voicemails, can they send out texts from the call queue number? Many call queues are dept numbers and would be beneficial so multiple people can monitor and respond to them.

  5. Give a reminder when calls are in Park

    72 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Assign Ringtones for individual lines

    20 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Integration with Apple Watch

    75 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Please Dark Mode

    12 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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