Settings and activity

8 results found

1. Snooze a Call Queue

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  Sep 11, 2023

2. Call queue texting

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Adjust how missed calls are categorized for group calls

   478 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   Matt commented  ·  Oct 4, 2021  ·  Edit…  ·  Delete…

   Just checking on any updates. This issue is really something I would love to see fixed soon. Its causing some of my users to lose confidence in the application.

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4. Shared SMS were multiple users can receive and send SMS on specific number

   1,244 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Matt commented  ·  Nov 10, 2020  ·  Edit…  ·  Delete…

   Since a call queue can receive voicemails, can they send out texts from the call queue number? Many call queues are dept numbers and would be beneficial so multiple people can monitor and respond to them.

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5. Give a reminder when calls are in Park

   74 votes

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   Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Assign Ringtones for individual lines

   20 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Integration with Apple Watch

   107 votes

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   Under Review  ·  40 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Please Dark Mode

   12 votes

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   Implemented  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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