Settings and activity

161 results found

1. Allow Multiple Instances of RC Office Simultaneously

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. RingCentral Video App for Chromebook

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. Pull Job Title and Department fields from Active Directory

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Simplified licensing & SKU model through a quote builder

   8 votes

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   Planned  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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5. Option to place agent in unavailable state when working DFO interactions

   10 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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6. Inbound Group SMS Text

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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7. Auto reply SMS to missed calls

   138 votes

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   Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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8. On the transfer call, it should show the caller number NOT the extension that transferred the call

   49 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Caller ID Information Pass Through with call Transfer, Internal and External

   57 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. show external caller's name/number when transferring call to another user, rather than person who transfers the call

    30 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. caller id of the caller for transferred calls

    58 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Call goes from one queue to another, and on the second queue it would show the original queue in the caller id field

    21 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Show Original Callers Number in Caller ID when Transferring calls

    31 votes

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    Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Caller ID on Internal Transfers

    15 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Call Transfer issues on a ring central land line phone. Example: When an incoming call is fielded by the receptionist, the caller then t...

    68 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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16. Allow Polls

    225 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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17. Ability to Route Contact Center calls back to RingEX Queues

    12 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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18. Modification to UI in User Hub

    7 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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19. Allow Dialer to be moved out the RC App window.

    10 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. SMS automatic reply

    27 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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