Settings and activity

19 results found

1. RingSense Dashboard based landing page to drive adoption and insight

   60 votes

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   Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Pam supported this idea  ·  Sep 25, 2024

2. RingSense: Pull in/Filter Calls based on Duration

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   57 votes

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   4 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   Pam supported this idea  ·  Sep 25, 2024

3. Automated/Scheduled Reporting

   1 vote

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Pam shared this idea  ·  Sep 16, 2024

4. Recording Internal Video Meetings

   4 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Pam shared this idea  ·  Sep 16, 2024

5. Ability to associate trackers to teams

   3 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Pam shared this idea  ·  Sep 16, 2024

6. Turn off in-call notification

   22 votes

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   0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Pam supported this idea  ·  Sep 16, 2024

7. Ring Sense API Access

   21 votes

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   3 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   An API that allows to subscribe for events when RingSense processes a new call recording is implemented. See here for details: https://developers.ringcentral.com/guide/ai/ringsense

   Pam supported this idea  ·  Sep 16, 2024

8. Automated reports for RingSense managers

   34 votes

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   2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   Pam supported this idea  ·  Sep 16, 2024

9. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

   22 votes

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   New  ·  3 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Pam supported this idea  ·  Sep 16, 2024

10. Export scorecard data

    39 votes

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    Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Pam supported this idea  ·  Sep 16, 2024

11. Ability to use RingSense on Queue Calls

    48 votes

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    5 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See "Call Queue" filter in "All filters" on the Calls page.

    Pam supported this idea  ·  Sep 16, 2024

12. Multiple Voicemail Greetings

    199 votes

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    Future Consideration  ·  56 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Pam commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

    We need this feature for multiple versions of voicemail messages for several departments. This was a basic function on our last system.

    Save Submitting...

13. Webinar Security for Recordings

    3 votes

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    Implemented  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Pam shared this idea  ·  Feb 15, 2023

14. RCV Reactions

    92 votes

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    Implemented  ·  9 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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15. Support all previous features

    14 votes

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    Planned  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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16. Non-verbal reactions in meetings

    111 votes

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    Implemented  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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17. Share host Audio in RC Video in Desktop App

    187 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  Phillip Liu responded

    Implemented for Windows.  

    Mac is planned for 2H 2024

18. Global address list, managable from admin console

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Global Company Address Book (External Users)

    25 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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