← RingCentral Ideas

Settings and activity

46 results found

  1. Desktop App Sounds

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Prioritize the current call over incoming calls

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Alphabetically sort Teams within Folders in Message feature in the MVP app

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  4. Receptionist HUD View

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. HUD pop out window on RingCentral app

    143 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  6. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Scott commented  · 

    Coming from the ShoreTel (Mitel MiVoice Connect) world I am finding several basic features lacking with RingCentral. The simple ability to send calls directly to voicemail or skip the device in use on a video call for starters. Let alone the option to control how many concurrent inbound calls I want to allow.Missing the option to control new inbound calls while in a meeting. (RC Please Add)Missing the option to define a users’ “Call Stack”. EX: Call Stack sent to 2, the 3rd call work route to voicemail, another device or predefined destination.Missing the option to load custom sounds for all notifications, SMS, DM, Ringtones, etc Missing Advanced Routing based the calling party. VIP Users always ring device even in DND for exampleThese are just a few basic features that appear missing with RingCentral’s MVP client I hope to see added in the near future. Most of them are 10+ years old, nothing cutting edge.

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