Need the Desktop app to integrate with on-prem Exchange and Outlook (for Contacts)
Using the Desktop app the only options I have under Settings | Calendars and Contacts are Microsoft (365) and Google. We don't use either of these. Our organization uses an on-prem Exchange server and Outlook. We want to access our contacts using the Desktop app, too! We have the Outlook add-in, but we'd like to "advertise" to our employees that they can do everything communication-wise from within the Desktop app.
Craig
shared this idea
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Franz Ferrey
commented
It it would be a great addition if clients can have the option of syncing their calendars with MS Outlook (on-premise) instead of just Office 365
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IT LAB Test announce only
commented
We had the same issue for a while until RingCentral Scheduler was released. It's managed a bit different than the RCM plug-inCheck out the links for Scheduler @ https://support.ringcentral.com/download.html
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Douglas
commented
We are still using on-prem Exchange and outlook and do not have or need O365 at this time, if we are to update to RCV then we will need an outlook plug-in like what we have for RCM