Settings and activity

6 results found

1. Allow a Call Queue to disable voicemail

   41 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. Allow transfers directly to the dial by name directory

   27 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Dial by Name directory by site

   28 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

4. Add Paging Groups in RC App

   14 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Separate ring for Desktop app and Mobile app

   182 votes

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   22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

6. Additional features For Zendesk Integration

   32 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

   This feature has been released. Zendesk now has WebRTC and browser dialing and calling!