Dial by Name directory by site
Currently dial by name directory is for the entire orginazation only. It would be helpful to have dial by name directories that only list peolpe at a specific site. We have offies all over the globe. Callers in Europe don't need US employees listed in the dial by name directory.
28
votes
Cliff
shared this idea
Implemented
·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal
-
Leah
commented
We would like to use Dial by Name Directory at each of our sites, not just the main number. It would also be nice to have site specific directories.
-
Ryan
commented
Multi-site functionality should support a dial by name directory per Site.
-
Santhosh
commented
People calling into regional office should have the ability to search the directory just of that office (site) without having to search through the global list. Caller can be provided an option to expand the search to the global list