Settings and activity

52 results found

1. Add, remove, or cancel services without needing to talk to Retention

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   New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Roland commented  ·  Apr 14, 2025  ·  Edit…  ·  Delete…

   Option of having a cancel button on the admin portal that will create a retention case. The retention case could trigger a chat, call, or email conversation with RingCentral retention personnel. Instead of calling the RC support line.

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   Roland supported this idea  ·  Apr 14, 2025

2. The actual contract and notification of contract renewal should be available in the Admin Portal for customer's reference

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Roland supported this idea  ·  Sep 11, 2024

3. Invalid Vanity Numbers could have been rejected upon request

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Apr 28, 2021

4. Option Add a non-Cyberdata paging device to the paging group

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Jun 7, 2021

5. Option to Automatically place call queue members to available status

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Aug 11, 2021

6. Fax Success Rate Data

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Aug 23, 2021

7. Option to block, filter, and allow certain emails from specific sources for email to fax

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Sep 15, 2021

8. New customers/users could have been prompted about CNAM and its limitation

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Nov 8, 2021

9. Option for advance or pre-pay

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Roland shared this idea  ·  Feb 22, 2022

10. Bulk User Upload prerequisites/requirements

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Feb 25, 2022

11. Visual editor for call handling and forwarding

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Mar 17, 2022

12. Option to Reach support via app

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Apr 11, 2022

13. Reach phone support without PIN

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Apr 13, 2022

14. Option to increase number of active calls handled

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Jun 9, 2022

15. Block inbound calls that are forwarded to the RC numbers

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Jul 22, 2022

16. Troubleshooting - save logs more than 48 hours

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Jul 25, 2022

17. Meeting QOS analytics report

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Aug 12, 2022

18. Option to file carrier ticket for outbound CNAM complaints

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Sep 12, 2022

19. Automatically delete the email address after deleting the extension for promotional items or marketing

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Aug 18, 2021

20. Notification that will explain why an SMS message is block

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Roland shared this idea  ·  Nov 8, 2021