Option to Automatically place call queue members to available status
We were hoping to get a feature that will change the extension status to receive queue calls without changing it online or on the app. Certain options can be the following:1. Time specific (ex. Available after one hour or a scheduled shift)2. Closing the RingCentral app and relaunching it or logging out and logging it3. Follow the call queue business hours settings
8
votes
Roland
shared this idea
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Steve
commented
Has there been any movement on this at Ring Central? Would love to see this feature.
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Michael
commented
I second the motion on Roland's comment.
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Michael
commented
We agree with Roland. As our users sign in/out of the queue during one shift, the next time they login during business hours, the queue should default back to Active.