Visual Call Editor in Call Queue Menu
Similar to IVR Visual Editor, provide a option to visually see the current configuration and allow adjustments.
Brett
shared this idea
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Nabil
commented
Hello,
Displaying the configuration in a visual format is crucial. Mastering your configuration is imperative to avoid accidentally missing calls.
A feature like this would be incredibly valuable
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david
commented
creating complex phone solution with several call queue following each other, depending of time, date etc... can be very complex while doing it in the menu/submenu of call queue setting.
Having an interface similar to the one already available for IVR setting (visual editing) would be a great advantage.
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Blesilda Millan
commented
Customer would like to have some kind of visual reference to the phone tree so that it is easier to see how the system is setup according to him