Settings and activity

12 results found

1. Align RingCX Agent 'Stats' Tab with Real-Time Analytics: Split 'Presented' into Inbound & Outbound

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   26 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Barry Baptiste supported this idea  ·  Mar 30, 2026

2. Support for Concurrent Multi-User Sessions (Agent & Wallboard) within a Single Browser Instance

   1 vote

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Edit…  ·  Delete…  ·  Admin →
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   Barry Baptiste shared this idea  ·  Feb 24, 2026

3. INTERCEPT

   60 votes

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   Under Review  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Barry Baptiste shared this idea  ·  Aug 6, 2025

4. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

   35 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Thank you everyone for reporting this-- our Product team is reviewing resolutions now.

   Barry Baptiste supported this idea  ·  Jul 17, 2025

5. Number Storage

   25 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Barry Baptiste shared this idea  ·  Feb 17, 2025

6. Log Customization to support number and Date/Time custom fields type

   21 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Barry Baptiste supported this idea  ·  Feb 14, 2025

7. Show Billing Destination Changes (Outbound & Domestic) in Audit Log.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Barry Baptiste shared this idea  ·  Apr 4, 2023

8. ** FAX ** Show User Direct Dial Number in the fax message transmission result email.

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Barry Baptiste shared this idea  ·  Jun 13, 2023

9. Call Queue Manager permissions

   15 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Add Person to multiple Call Que in once

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Adjust wording within RingCentral Desktop/Web App for setting Voicemail Greeting

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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