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"Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

"Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

30 votes

LA Remit to Address shared this idea · Jul 16, 2025 · Report… · Admin →

Planned ·

AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded · Aug 11, 2025

Thank you everyone for reporting this-- our Product team is reviewing resolutions now.

Show previous admin responses (1)

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Larry commented · July 21, 2025 5:21 AM · Report

Our "Standard" level users should NEVER see the 'Admin Portal' option in Users Settings service portal.

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Janice commented · July 17, 2025 5:24 AM · Report

Our normal regular users should NEVER see the 'Admin Portal' option in Users Settings service portal.

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Jerry commented · July 16, 2025 2:01 PM · Report

We do NOT want normal regular users to see the "Admin Portal" option in Users setting service portal. This should not be by design since it will confuse the normal regular users.

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