Settings and activity

12 results found

1. text report

   4 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Apr 19, 2024

2. Analytics regarding Text Messaging/SMS

   328 votes

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   44 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   Melissa supported this idea  ·  Apr 19, 2024

3. option to view individual SMS logs for non-admin roles

   4 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Apr 19, 2024

4. All SMS from RC (including voicemail notifications) should be included in a log.

   7 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Apr 19, 2024

5. SMS Report LOG required.

   19 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Apr 19, 2024

6. Analytics regarding Text Messaging/SMS

   43 votes

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   6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Apr 19, 2024

7. Change Text Interface Back to show list without opening a text

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Melissa shared this idea  ·  Nov 2, 2022

8. Delete a text (for both sender and receiver)

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Out of office auto reply to text messages

   119 votes

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   Planned  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Send a Reply Text When a Text is Received

    50 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Automated SMS

    64 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Automated Text/SMS Response

    45 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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