← RingCentral Ideas

Settings and activity

6 results found

  1. Knowledge hub accept MP3 file upload

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
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    Richard Dean shared this idea  · 

  2. Audit Trail Scheduled Reporting

    11 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Richard Dean supported this idea  · 

  3. Call Queue - Ability to turn off missed call tagging

    92 votes
    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Richard Dean commented  · 

    When one call queue member answered the call, the other members shows as missed calls. the infomation who answer the call should be indicated on the app.

  4. Increase Received Faxes Limit for more than 200

    23 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Richard Dean commented  · 

    KB article: https://support.ringcentral.com/article-v2/RingCentral-data-retention-policies.html?brand=RingCentral&product=MVP&language=en_UScustomer is hipa compliant that's why no email notification with attachment feature

  5. When an outbound call is connected play a prerecorded message before connecting callers

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Play the recorded message once the outbound call is answered by the third party

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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