Settings and activity

6 results found

1. Allow for both selected and fillable fields for status to be visable in the Bridge OC

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Katherine shared this idea  ·  Oct 16, 2020

2. Add additional Admin roles to Bridge OC

   2 votes

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   Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Katherine shared this idea  ·  Oct 16, 2020

3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   488 votes

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   Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. To have the ability to have no Voice Mail on a call Queue line

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Allow Super Admin Users to Manage What Counts as an Abandoned Call

   46 votes

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   Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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6. Add an audio tone for calls being transferred

   127 votes

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   Planned  ·  24 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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