← RingCentral Ideas

Settings and activity

7 results found

  1. sound reminder that a call is on hold

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Katherine supported this idea  · 

  2. Allow for both selected and fillable fields for status to be visable in the Bridge OC

    1 vote
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Katherine shared this idea  · 

  3. Add additional Admin roles to Bridge OC

    2 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Katherine shared this idea  · 

  4. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  5. To have the ability to have no Voice Mail on a call Queue line

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes
    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Add an audio tone for calls being transferred

    130 votes
    Planned  ·  26 comments  ·  Phone & Messaging  ·  Admin →
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