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← RingCentral Ideas

Settings and activity

8 results found

  1. LIVE TRANSFER

    6 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Katherine supported this idea  · 

  2. sound reminder that a call is on hold

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Katherine supported this idea  · 

  3. Allow for both selected and fillable fields for status to be visable in the Bridge OC

    1 vote

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Katherine shared this idea  · 

  4. Add additional Admin roles to Bridge OC

    2 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Katherine shared this idea  · 

  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    655 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. To have the ability to have no Voice Mail on a call Queue line

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Add an audio tone for calls being transferred

    132 votes

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    Planned  ·  27 comments  ·  Phone & Messaging  ·  Admin →
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