← RingCentral Ideas

Settings and activity

13 results found

  1. RingCX Voice Agent - Enhanced Call History: Visual Differentiation and Filtering Options

    34 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Elodie supported this idea  · 

  2. Emergency response location as potential breach of GDPR regulation

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Elodie supported this idea  · 

  3. System schedules accessible via Queues, channels, IVR

    22 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Elodie supported this idea  · 

  4. Add time based variable to holiday configuration

    12 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Elodie supported this idea  · 

  5. Ability to see if someone is having calls forwarded TO them

    22 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Elodie supported this idea  · 

  6. hashtag # in RCX (IVRs and queue events)

    38 votes
    New  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Elodie supported this idea  · 

  7. Make Mobile Phone App compatible with Blue Tooth Hearing Aids.

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Elodie supported this idea  · 

  8. Adjustment - Cancel call transfer Label

    17 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Elodie supported this idea  · 

  9. Combine back-to-back messages from the same user

    8 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Elodie commented  · 

    It is well known now that there are 2 types of people : those who send one big and long message and those who send a lot of small messages and unfortunately for me, I am of the later group. When sending messages in RC MVP chats, every message sent mentions the person's name, their photo and the time even if that person has sent 5 messages all within a few seconds of each other.It would be a lot more pleasing to the eye and user friendly if the messages where all grouped together under one header only OR that the if the messages are all sent within a few seconds of each other to hide the name and photo ...

  10. Recent Reactions in the quick menu (or customized reactions quick menu)

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Android Ring Central App Messages notifications Ringtones

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. RingCentral Video - Reactions

    9 votes
    Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  13. Customize caller ID list (visible from dial pad)

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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