← RingCentral Ideas

Settings and activity

7 results found

  1. Super Admin Can View any Message/FAX/Voicemail

    59 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Peter commented  · 

    When users transition out of the company but the extension is going to be used for another user, the chat history is unable to be deleted. The new employee can see all of the chat history. this is problematic.

  2. Add the function to delete an entire text conversation with another RingCentral user.

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  3. Holiday/Night Button

    83 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Allow admins to change user profile information (including pictures)

    123 votes
    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Set Users Status on their behalf

    64 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Delete bulk messages/Conversation in Unified App

    127 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  7. Enable a true DND presence sync

    166 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!