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← RingCentral Ideas

Settings and activity

7 results found

  1. Super Admin Can View any Message/FAX/Voicemail

    68 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Peter commented  · 

    When users transition out of the company but the extension is going to be used for another user, the chat history is unable to be deleted. The new employee can see all of the chat history. this is problematic.

  2. Add the function to delete an entire text conversation with another RingCentral user.

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  3. Holiday/Night Button

    90 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Allow admins to change user profile information (including pictures)

    135 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Set Users Status on their behalf

    66 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Delete bulk messages/Conversation in Unified App

    149 votes

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    Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  7. Enable a true DND presence sync

    171 votes

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    19 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!