← RingCentral Ideas

Settings and activity

7 results found

  1. Multiple RingCentral Profiles, Simultaneously Logged In

    389 votes
    23 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…

  2. Shared SMS were multiple users can receive and send SMS on specific number

    724 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  3. Adding Voice conference to All in one App just like Phone app

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Anonymous commented  · 

    It is very inconvenient not to have a true all-in-one desktop application. Please include voice conference calling to RingCentral GLIP app for desktop.

  4. Add numbers from tables/excel to mass text,

    10 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  5. Add the recipient number to email notifications

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Being able to receive and send text messages via a call group phone number

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  7. Create contact groups to send bulk text messages

    25 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?