Settings and activity

13 results found

1. Adding Custom Notifications within RingSense

   21 votes

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   0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

2. Proactive XS/ auto leads upload for RingCX

   23 votes

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   0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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3. Ability to export IVR from Studio

   41 votes

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   Implemented  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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4. Ability to export Agent Script from Studio

   27 votes

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   Planned  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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5. Mobile app as default calling app when doing click-to-call in SFDC

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Option to route to MVP Call Queue voicemail while waiting in Queue

   33 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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7. Option to include IVR Menus within the Company Directory

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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8. Breakout Rooms would be great

   30 votes

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   Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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9. Remote Desktop Control

   438 votes

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   Implemented  ·  25 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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10. Are we able to use breakout rooms with ring central?

    15 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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11. Breakout rooms please

    15 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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12. Break out rooms

    16 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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13. Share host Audio in RC Video in Desktop App

    188 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  Phillip Liu responded

    Implemented for Windows.  

    Mac is planned for 2H 2024