Settings and activity
8 results found
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41 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now on desktop and mobile, learn more here! -
15 votes
An error occurred while saving the comment -
375 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…
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51 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html
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7 votes
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7 votes
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34 votes
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11 votes
Jessica,
I went to support and asked them to turn those settings for me. They would not do that for me and said they���d have to get my manager to call me about it.
What gives? Not a word from my manager.
Now I see your response to CUSTCOM-I-592 Hide a user or call queue from Directory. The only call queue details I can find is under Phone System/ Group/Call queue details and I don���t see ���option Include Call Queue in Company Directory". Hate to sound dense but this is confusing.
Also, I got an Account Information email regarding a one time charge for ���Calling Credits Package ��� Auto Purchase��� for $23.61 including taxes. Does this have anything to do with this new feature?
Bob L Feezor
ExecuBusiness Centers
704-944-3109