Settings and activity

31 results found

1. Account-Wide Holiday Settings and/or Holiday Templates

   257 votes

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   30 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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   Cody commented  ·  Jan 2, 2025  ·  Edit…  ·  Delete…

   Hello!

   Can anyone corfirm if this feature has been pushed in Q4 of 2024?

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   Cody supported this idea  ·  Oct 9, 2024

2. Select Caller ID

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Oct 25, 2024

3. Ability to disable pop up on the incoming call using RingCentral app

   104 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Oct 11, 2024

4. Audit Trail Enhancements

   295 votes

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   78 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Cody supported this idea  ·  Sep 30, 2024

5. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Aug 7, 2024

6. Download Voicemail Recordings from Admin Portal

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 30, 2024

7. Disable DTMF Codes/Shortcuts

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 3, 2024

8. Forwarding Main Company Number Calls Directly To An External Number

   48 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 3, 2024

9. Ability for chat group admins to add hashtags to chat groups

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jun 26, 2024

10. Auto enroll users to pre-defined chat groups based on their role

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Jun 26, 2024

11. Add Dinosaur Emojis to RingCentral Chat

    170 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!