Settings and activity

31 results found

1. Granular Control to Disable Remote/Dial-In Voicemail Access

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Oct 14, 2026

2. Allow us to control or add audio devices for ringing in RingCX Agent for Salesforce.

   7 votes

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Aug 26, 2026

3. Granular Outbound Caller ID (OBCID) Restrictions & Group-Based Controls in RingEX

   16 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 30, 2026

4. Admin Roles and Permissions Access Control

   33 votes

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   New  ·  4 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 21, 2026

5. Remove nonsense webpage when RC Desktop plugin fails

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   26 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jan 6, 2026

6. Option to bulk download or forward voicemail to an email address in admin portal

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Dec 18, 2025

7. Permission individual users to choose their outgoing number for specific calls, from any site in a multisite setup.

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Nov 24, 2025

8. Detailed info in Call Log or Analytics

   13 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Nov 19, 2025

9. Agent Session Logout When Closing MAX Agent/CXone Agent Due To Network Disconnection

   38 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Nov 18, 2025

10. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

    29 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Cody commented  ·  Oct 30, 2025  ·  Edit…  ·  Delete…

    For clarity, this feature request would allow super admins and authorized admins to assign any company-owned number as an outbound caller ID, even if that number is already assigned to another extension.

    This capability would apply only to outbound display purposes and would not affect number ownership, inbound routing, or existing assignments. The goal is to give admins flexibility to select from the full list of company numbers when configuring outbound caller IDs.

    Save Submitting...
    Cody supported this idea  ·  Oct 30, 2025

11. Analytics report for IVR key presses

    109 votes

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    Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Oct 30, 2025

12. Default new users to Standard (Role)

    20 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Oct 30, 2025

13. RingCX Feature Request: Native Integration for RingEX Call Queue Transfers

    20 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Sep 4, 2025

14. User Status Details

    35 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Sep 3, 2025

15. change button shape and placement

    24 votes

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    Needs More Information  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Jul 23, 2025

16. Individual contact listings per site code

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Jul 7, 2025

17. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    93 votes

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    Future Consideration  ·  13 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Mar 3, 2025

18. Option to remove main company number for outbound caller ID settings

    50 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Feb 28, 2025

19. Have a report which shows all uses who have a divert on their phone

    33 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Feb 3, 2025

20. Show the entire message and not strip away an email thread and only leave the newest message

    4 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Jan 9, 2025