Settings and activity

12 results found

1. Show the entire message and not strip away an email thread and only leave the newest message

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jan 9, 2025

2. Account-Wide Holiday Settings and/or Holiday Templates

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   23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!
   An error occurred while saving the comment
   Cody commented  ·  Jan 2, 2025  ·  Edit…  ·  Delete…

   Hello!

   Can anyone corfirm if this feature has been pushed in Q4 of 2024?

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   Cody supported this idea  ·  Oct 9, 2024

3. Select Caller ID

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Oct 25, 2024

4. Ability to disable pop up on the incoming call using RingCentral app

   42 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Oct 11, 2024

5. Audit Trail Enhancements

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   61 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Cody supported this idea  ·  Sep 30, 2024

6. Increase TCR Filters, to include sites and departments

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Aug 7, 2024

7. Download Voicemail Recordings from Admin Portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 30, 2024

8. Disable DTMF Codes/Shortcuts

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 3, 2024

9. Forward Calls to the Main Site to an External Number

   10 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cody supported this idea  ·  Jul 3, 2024

10. Ability for chat group admins to add hashtags to chat groups

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Jun 26, 2024

11. Auto enroll users to pre-defined chat groups based on their role

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Cody supported this idea  ·  Jun 26, 2024

12. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!