← RingCentral Ideas

Settings and activity

15 results found

  1. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    49 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  2. Option to remove main company number for outbound caller ID settings

    42 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  3. Have a report which shows all uses who have a divert on their phone

    27 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  4. Show the entire message and not strip away an email thread and only leave the newest message

    3 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  5. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    An error occurred while saving the comment
    Cody commented  · 

    Hello!

    Can anyone corfirm if this feature has been pushed in Q4 of 2024?

    Cody supported this idea  · 

  6. Select Caller ID

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  7. Ability to disable pop up on the incoming call using RingCentral app

    64 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  8. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Cody supported this idea  · 

  9. Increase TCR Filters, to include sites and departments

    24 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  10. Download Voicemail Recordings from Admin Portal

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  11. Disable DTMF Codes/Shortcuts

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  12. Forward Calls to the Main Site to an External Number

    10 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  13. Ability for chat group admins to add hashtags to chat groups

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  14. Auto enroll users to pre-defined chat groups based on their role

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Cody supported this idea  · 

  15. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?