Settings and activity

31 results found

1. Honor Opt Out for P2P SMS

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

2. Being able to receive and send text messages via a call group phone number

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

3. Give Admin options to clear voice mails and sms messages for any account

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

4. Analytics regarding Text Messaging/SMS

   326 votes

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   43 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   Robert supported this idea  ·  Sep 10, 2025

5. Global Suppression List for SMS Messaging

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

6. SMS opt-in opt-out

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

7. Retain the main number as SMS outbound caller id.

   47 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

8. Disable outbound sms

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

9. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

   32 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 10, 2025

10. Super Admin full access to VM and SMS on the Admin Portal

    73 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

11. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

12. Remove SMS Icon in Mobile App

    5 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

13. be able to block sms for customers who requested out out

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

14. SMS Opt-Out

    20 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert commented  ·  Sep 10, 2025  ·  Edit…  ·  Delete…

    Recipients expect “STOP” to mean no more texts, regardless of which number the campaign uses.

    Avoids compliance risk and potential carrier issues.

    Saves customers from building custom suppression logic outside RingCentral.

    Save Submitting...
    Robert supported this idea  ·  Sep 10, 2025

15. Third party number stop sending SMS to all RingCentral number

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

16. SMS notification sent by RingCentral should be coming from the same number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

17. Block Internal Numbers from Sending SMS to Specific External Numbers

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

18. Administrator be able to see all users text messages

    60 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

19. RCS

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025

20. Make the SMS ID show the same name as the CALLER ID

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 10, 2025