SMS Opt-Out
Once the recipient replies stop to opt-out they should not receive any form of SMS from the RingCentral Client
17
votes
Sherdan
shared this idea
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Robert
commented
Recipients expect “STOP” to mean no more texts, regardless of which number the campaign uses.
Avoids compliance risk and potential carrier issues.
Saves customers from building custom suppression logic outside RingCentral.
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Phil
commented
If someone replies stop or opt-out this should block that person from receiving any SMS communication from any of my RingCentral numbers not just the single number that sent them the original SMS message.