Settings and activity

16 results found

1. Improve Conversation Flow (and get rid of the clicking/ticking noise)

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Edit…  ·  Delete…  ·  Admin →
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   Conner shared this idea  ·  Oct 24, 2025

2. Training and Custom Logic

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   Conner shared this idea  ·  Oct 24, 2025

3. Custom API for AI Receptiopnist

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   Conner commented  ·  Oct 24, 2025  ·  Edit…  ·  Delete…

   The ability to use APIs or webhooks from the major players Microsoft (365, Teams, etc.), Google, Slack, Salesforce, and many others would be huge. Lots of opportunity in this space to turn calls into human-actionable insights or to trigger more automation.

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   Conner supported this idea  ·  Oct 24, 2025

4. Train Ringsense with Our Policies, SOPs & Training Materials

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Conner supported this idea  ·  Oct 24, 2025

5. New Skill Request: Send Emails

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   Conner shared this idea  ·  Oct 24, 2025

6. AI Receptionist to pick up call After phone rings and no answer

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   Conner supported this idea  ·  Oct 24, 2025

7. AI Receptionist Usage Counter

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   Conner commented  ·  Oct 24, 2025  ·  Edit…  ·  Delete…

   I believe this has already been made a feature at this point.

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8. Spanish language support with AI Recptionist

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   Conner supported this idea  ·  Oct 24, 2025

9. AI Receptionist_ Speed of response

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   Conner supported this idea  ·  Oct 24, 2025

10. It would be a great option if AI can be used to pick up phone calls not automatically, but only after 3 phone rings and no answer.

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    Conner supported this idea  ·  Oct 24, 2025

11. Option to Correct AI Receptionist Voice Pronunciation

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    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Conner supported this idea  ·  Oct 24, 2025

12. Email AI Receptionist Call History Summary After Each Call

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    New  ·  2 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Conner supported this idea  ·  Oct 24, 2025

13. Yealink Key Templates

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    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Undo Button

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Option To Undo The Action For Deleted User

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Adjust how missed calls are categorized for group calls

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status