Settings and activity

16 results found

1. Improve Conversation Flow (and get rid of the clicking/ticking noise)

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Edit…  ·  Delete…  ·  Admin →
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   Conner shared this idea  ·  Oct 24, 2025

2. Training and Custom Logic

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner shared this idea  ·  Oct 24, 2025

3. Custom API for AI Receptiopnist

   6 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner commented  ·  Oct 24, 2025  ·  Edit…  ·  Delete…

   The ability to use APIs or webhooks from the major players Microsoft (365, Teams, etc.), Google, Slack, Salesforce, and many others would be huge. Lots of opportunity in this space to turn calls into human-actionable insights or to trigger more automation.

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   Conner supported this idea  ·  Oct 24, 2025

4. Train Ringsense with Our Policies, SOPs & Training Materials

   10 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Conner supported this idea  ·  Oct 24, 2025

5. New Skill Request: Send Emails

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner shared this idea  ·  Oct 24, 2025

6. AI Receptionist to pick up call After phone rings and no answer

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner supported this idea  ·  Oct 24, 2025

7. AI Receptionist Usage Counter

   4 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner commented  ·  Oct 24, 2025  ·  Edit…  ·  Delete…

   I believe this has already been made a feature at this point.

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8. Spanish language support with AI Recptionist

   15 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner supported this idea  ·  Oct 24, 2025

9. AI Receptionist_ Speed of response

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Conner supported this idea  ·  Oct 24, 2025

10. It would be a great option if AI can be used to pick up phone calls not automatically, but only after 3 phone rings and no answer.

    8 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Conner supported this idea  ·  Oct 24, 2025

11. Option to Correct AI Receptionist Voice Pronunciation

    13 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Conner supported this idea  ·  Oct 24, 2025

12. Email AI Receptionist Call History Summary After Each Call

    30 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Conner supported this idea  ·  Oct 24, 2025

13. Yealink Key Templates

    54 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Undo Button

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Option To Undo The Action For Deleted User

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Adjust how missed calls are categorized for group calls

    480 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status