Settings and activity
10 results found
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19 votes
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Kathryn
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2 votes
An error occurred while saving the comment Kathryn
commented
This would be helpful. Similar to the iPhone "Allow to disturb" if you are on Do Not Distrub.
Kathryn
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24 votesKathryn
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10 votesKathryn
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An error occurred while saving the comment Kathryn
commented
It would be helpful to have their status change to "wrap-up" as opposed to unavailable because it can distinguish if they will be able to take the call after their wrap up time is done or if they actually went on "unavaliable" for a break. If there are calls in queue it is especially helpful. It would also be amazing if we are able to see how long they have until the wrap up in complete.
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77 votes
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12 votes
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6 votes
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4 votes
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135 votes
An error occurred while saving the comment Kathryn
commented
This would be really helpful for us to get this into affect. Some of our users get bumped out of the queue when they are waiting for calls. It hinders their productivity to always have the app open on one of their screens.
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145 votes
This is critical to our business. We need to be able to fax using G711 codec as our referring doctors and hospitals use this. This should honestly already be a backup for the system. We NEED this to function with them.