← RingCentral Ideas

Settings and activity

4 results found

  1. Add Presence for call group/queue

    11 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ian commented  · 

    Our prior analog Avaya and Merlin systems had this feature as standard... it is very basic to operations of large company.

    Ian supported this idea  · 

  2. Apply key template on Presence for yealink device

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Yealink Key Templates

    44 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Ian commented  · 

    Found it!! Called tech support and they enable "phone key" feature for Yealink phones and various model numbers will show up in drop down when you create a new template.

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    Ian commented  · 

    Very frustrating that presence setting gets reset every now and then and have redo every extension

    Ian supported this idea  · 

  4. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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