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Settings and activity

5 results found

  1. Remove users from saved report that have been moved to another call queue

    14 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Bob supported this idea  · 

  2. Having the ability to search contacts via company name using RingCentral Unified app

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Bob supported this idea  · 

  3. Add AWAY Option for chat

    41 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Bob supported this idea  · 

  4. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    49 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Selection for last work month report

    2 votes

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    Implemented  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Bob commented  · 

    Adding another vote for this change. In addition to Last Work Month, we'd like to be able to run report for any period of time (ie. greater than last month) and be able to eliminate weekends.