Settings and activity

2 results found

1. Timezone option for Engage Voice Historical Reports

   6 votes

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   Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Peter commented  ·  Dec 19, 2024  ·  Edit…  ·  Delete…

   This is a Critical feature as this is impacting AUS customers to pull an accurate report

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   Peter supported this idea  ·  Dec 19, 2024

2. Allow Super Admin Users to Manage What Counts as an Abandoned Call

   46 votes

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   Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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