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← RingCentral Ideas

Settings and activity

9 results found

  1. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

    31 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Strand supported this idea  · 

  2. HUD Features

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  3. Call queue groups should also be visible on the HUD

    83 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  4. Ability to group and sort HUD contacts

    22 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Looking to arrange HUD by Dept/group

    101 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  6. Call Center Monthly Reports

    4 votes

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    1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Strand commented  · 

    This function is essential for reporting. Hopefully it comes soon.

    Strand supported this idea  · 

  7. Password and PIN Expiration Requirement

    31 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Priority on internal transfers over external calls

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Priority option for queues.

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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