Looking to arrange HUD by Dept/group
It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake
shared this idea
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Scott
commented
In general the HUD needs to have more flexibility to allow users to filter and arrange contacts. Vertical to start with to use less desktop real estate. Dock the HUD on across the top, bottom or either side like a tool bar. Add Drag & Drop transfer options.
Basically introduce several of the ShoreTel/Mitel Connect ease of use features that have been around since the late 2000's!
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Brian
commented
Being able to arrange alphabetically by first and last name would make the HUD much more useable.
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Katherine
commented
this is import especially if you are trying to migrate Mitel Connect customers. They are used to a contact panel that was easily sorted by first or last name AND they had a second tab that allow the end-user to create groups based their personal preference. It was easy to toggle back and forth between.