Settings and activity

5 results found

1. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   139 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shivaraja commented  ·  Jan 28, 2026  ·  Edit…  ·  Delete…

   can you please increase the retention policy as soon as possible.

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   Shivaraja supported this idea  ·  Jan 28, 2026

2. Provide details of numbers who have reported the customer's SMS as Spammy

   4 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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3. Display blocked calls in call log

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Administrator be able to see all users text messages

   53 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Assign CNAM to individual users direct numbers via Admin Portal

   49 votes

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   5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

   Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.