Settings and activity

6 results found

1. New RingCentral - no date stamp for text messages from the day of

   111 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Tony supported this idea  ·  Apr 22, 2024

2. Making SMS texting while on call faster/more efficient for desktop program (not extension)

   90 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Tony supported this idea  ·  Apr 22, 2024

3. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   147 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tony supported this idea  ·  Apr 22, 2024

4. Group Text Messaging

   72 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tony supported this idea  ·  Apr 22, 2024

5. SMS/Text Templates

   79 votes

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   47 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

   
   

   Thank you! 

   Tony supported this idea  ·  Apr 15, 2024

6. Please add personalize able texting templates, so we could quickly respond to clients when we are already on the line with another client.

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tony commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

   I would like to see RingCental add texting templates giving your clients the ability to add text messaging templates that we use daily. Having a drop-down option to select which template we want to use will make texting much quicker. Our previous two service providers offer this feature and we have been with RingCentral for one week and we miss this feature already.

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   Tony supported this idea  ·  Mar 5, 2024