← RingCentral Ideas

Settings and activity

9 results found

  1. Permanently minimize the AI Notes and Transcript box

    75 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is being developed. If you have AI Notes turned off, the app will remember this selection and prevent the pop up box. Current plan is to have this out by end of April.


    Thank you!

    Bobby supported this idea  · 

  2. Change agent state through Max Supervisor

    107 votes
    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Bobby supported this idea  · 

  3. It should be visible which people are registered on a call queue

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Bobby supported this idea  · 

  4. Desktop Pairing mode using desktop app pop-up dialpad

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bobby shared this idea  · 

  5. Deskphone Pairing mode as managed option in custom rules

    1 vote
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Bobby shared this idea  · 

  6. Ability to prioritize custom rules

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bobby supported this idea  · 

  7. Add reorder feature for custom rules

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bobby supported this idea  · 

  8. Deskphone pairing play voicemail

    21 votes
    Future Consideration  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Bobby supported this idea  · 

  9. Rules Shortcuts

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Bobby commented  · 

    Wanted to see if there were any updates on this one since it's been under review for a couple of years. We just got onto RingCentral and this would really help our users to easily toggle their call greetings based on situation.

    Bobby supported this idea  ·