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Settings and activity

8 results found

  1. Change agent state through Max Supervisor

    107 votes

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    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Bobby supported this idea  · 

  2. It should be visible which people are registered on a call queue

    16 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Bobby supported this idea  · 

  3. Desktop Pairing mode using desktop app pop-up dialpad

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bobby shared this idea  · 

  4. Deskphone Pairing mode as managed option in custom rules

    1 vote

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    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Bobby shared this idea  · 

  5. Ability to prioritize custom rules

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bobby supported this idea  · 

  6. Add reorder feature for custom rules

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bobby supported this idea  · 

  7. Deskphone pairing play voicemail

    7 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Bobby supported this idea  · 

  8. Rules Shortcuts

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Bobby commented  · 

    Wanted to see if there were any updates on this one since it's been under review for a couple of years. We just got onto RingCentral and this would really help our users to easily toggle their call greetings based on situation.

    Bobby supported this idea  ·