← RingCentral Ideas

Settings and activity

9 results found

  1. Permanently minimize the AI Notes and Transcript box

    79 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bobby supported this idea  · 

  2. Change agent state through Max Supervisor

    109 votes
    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Bobby supported this idea  · 

  3. It should be visible which people are registered on a call queue

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Bobby supported this idea  · 

  4. Desktop Pairing mode using desktop app pop-up dialpad

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bobby shared this idea  · 

  5. Deskphone Pairing mode as managed option in custom rules

    2 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Bobby shared this idea  · 

  6. Ability to prioritize custom rules

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bobby supported this idea  · 

  7. Add reorder feature for custom rules

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bobby supported this idea  · 

  8. Deskphone pairing play voicemail

    23 votes
    Future Consideration  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Bobby supported this idea  · 

  9. Rules Shortcuts

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Bobby commented  · 

    Wanted to see if there were any updates on this one since it's been under review for a couple of years. We just got onto RingCentral and this would really help our users to easily toggle their call greetings based on situation.

    Bobby supported this idea  ·