Settings and activity

6 results found

1. Edit Share Contacts

   13 votes

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   New  ·  4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Carla supported this idea  ·  Jan 6, 2026

2. Allow # Sign Command for Direct Voicemail Routing on Call Queues.

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Carla supported this idea  ·  Apr 30, 2025

3. Call waiting to apply on call queue members.

   74 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

   Carla supported this idea  ·  Nov 7, 2024

4. Have Call Logs Report For Toll Free Number

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Carla supported this idea  ·  Nov 7, 2024

5. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

   68 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Carla supported this idea  ·  Jul 23, 2024

6. We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Carla supported this idea  ·  Jul 18, 2024