Settings and activity

153 results found

1. AI usage

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 17, 2026

2. AI Receptionist Usage Counter

   7 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 17, 2026

3. Shows AI total minutes used in AI reporting

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 17, 2026

4. AI notes for Conference calls

   40 votes

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   Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 16, 2026

5. Ability to restrict calls to any destination

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 13, 2026

6. RingCentral App Access for shared lines extension

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 13, 2026

7. AI Transcription Masking

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 13, 2026

8. the ability to receive email notifications for Shared SMS.

   25 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 11, 2026

9. Increase contact maximum capacity

   21 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Mar 10, 2026

10. Dynamic outbound caller ID

    18 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 10, 2026

11. Have an option to receive faxes simultaneously by email and fax machine

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 6, 2026

12. Faxing: Ability to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    14 votes

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    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 6, 2026

13. Option to Disable RingCentral from Outlook Call Notification Pop-ups

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    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 6, 2026

14. Give users ability to use the company main fax line number as their Fax caller ID.

    20 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 6, 2026

15. Add Shared line on a User Extension's Call Handling.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 6, 2026

16. Option to bulk download or forward voicemail to an email address in admin portal

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 27, 2026

17. Bulk download for Message-Only Extension voicemail

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 27, 2026

18. AI Notes in Microsoft Teams Embedded RC App

    6 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 25, 2026

19. Call Masking for credit card transactions need to be available for mvp plans.

    40 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 24, 2026

20. Outbound Caller ID: Separate Queue numbers and IVR numbers

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 24, 2026