Settings and activity

130 results found

1. Fax email notification

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Apr 23, 2026

2. Download Voicemail Recordings from Admin Portal

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 23, 2026

3. Live reports - Agent Details. (Avail time and Logoff time)

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 20, 2026

4. make interface more user friendly

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 16, 2026

5. Retrieve deleted conversations

   42 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 13, 2026

6. Scheduling firmware updates per time zone

   7 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 13, 2026

7. Option to Stop Automated Replies for Emojis/Reaction

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 10, 2026

8. Set Main Number as Phone-Only / Remove Fax Capability

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 7, 2026

9. Filter feature for text messaging

   2 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 6, 2026

10. 2 factor authentication whatsapp

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    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 6, 2026

11. Call Recording Capacity Report

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 30, 2026

12. Ability to export Call transcript or summary after each call

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 25, 2026

13. Business SMS Booster (Shared SMS Inbox) Functionality on MMS.

    29 votes

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    New  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 23, 2026

14. Presence Feature for Shared Line

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 20, 2026

15. View contacts from RC app and RC phone app to deskphone

    17 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 18, 2026

16. Increase Retention Period for Sent Faxes

    148 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 17, 2026

17. Native Integration with National Do Not Call (DNC) Registry

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 17, 2026

18. AI usage

    2 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 17, 2026

19. AI Receptionist Usage Counter

    5 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 17, 2026

20. Shows AI total minutes used in AI reporting

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 17, 2026