Settings and activity

140 results found

1. New template for Workflow Builder

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 12, 2026

2. Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

   18 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 11, 2026

3. Custom Prefix Labels for Company Phone Numbers

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 10, 2026

4. MS Teams live transcription on Deskphone

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 28, 2026

5. Separate the do not disturb and call queue status

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 21, 2026

6. Shared contacts

   33 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 21, 2026

7. Automatic App Update whenever re-using old Extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 21, 2026

8. BEETEXTING ICON should be inside the the RC MOBILE app for easy access just like the desktop app

   15 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jun 15, 2026

9. Sending invite by email for RingCentral video

   4 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jun 5, 2026

10. Allow transfers directly to the dial by name directory

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  May 14, 2026

11. Fax email notification

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 23, 2026

12. Download Voicemail Recordings from Admin Portal

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 23, 2026

13. Live reports - Agent Details. (Avail time and Logoff time)

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 20, 2026

14. make interface more user friendly

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 16, 2026

15. Retrieve deleted conversations

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 13, 2026

16. Scheduling firmware updates per time zone

    8 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 13, 2026

17. Option to Stop Automated Replies for Emojis/Reaction

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 10, 2026

18. Set Main Number as Phone-Only / Remove Fax Capability

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 7, 2026

19. Filter feature for text messaging

    2 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 6, 2026

20. 2 factor authentication whatsapp

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    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 6, 2026