Settings and activity

136 results found

1. Separate the do not disturb and call queue status

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 21, 2026

2. Shared contacts

   33 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 21, 2026

3. Automatic App Update whenever re-using old Extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jul 21, 2026

4. BEETEXTING ICON should be inside the the RC MOBILE app for easy access just like the desktop app

   15 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jun 15, 2026

5. Sending invite by email for RingCentral video

   3 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jun 5, 2026

6. Allow transfers directly to the dial by name directory

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  May 14, 2026

7. Fax email notification

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 23, 2026

8. Download Voicemail Recordings from Admin Portal

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 23, 2026

9. Live reports - Agent Details. (Avail time and Logoff time)

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Apr 20, 2026

10. make interface more user friendly

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 16, 2026

11. Retrieve deleted conversations

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 13, 2026

12. Scheduling firmware updates per time zone

    8 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 13, 2026

13. Option to Stop Automated Replies for Emojis/Reaction

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 10, 2026

14. Set Main Number as Phone-Only / Remove Fax Capability

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 7, 2026

15. Filter feature for text messaging

    2 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 6, 2026

16. 2 factor authentication whatsapp

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    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 6, 2026

17. Call Recording Capacity Report

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 30, 2026

18. Ability to export Call transcript or summary after each call

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 25, 2026

19. Business SMS Booster (Shared SMS Inbox) Functionality on MMS.

    37 votes

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    9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Very excited to share that SMS Shared Inbox does support MMS! Please ensure you are on the latest version of the app.

    
    

    You'll now be able to send and receive Images, Videos, GIFs in line with the content guidelines and support filetypes for MMS.

    Harvey supported this idea  ·  Mar 23, 2026

20. Presence Feature for Shared Line

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Mar 20, 2026