Settings and activity

7 results found

1. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   143 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Amina supported this idea  ·  Feb 6, 2025

2. SMS/Text Templates

   81 votes

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   48 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

   
   

   Thank you! 

   Amina supported this idea  ·  Feb 6, 2025

3. SMS Auto-Forwarding

   91 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Amina supported this idea  ·  Feb 6, 2025

4. Template library function for SMS

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amina supported this idea  ·  Feb 6, 2025

5. Share SMS Template across all users in the account

   41 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Amina supported this idea  ·  Feb 6, 2025

6. Customize Call Screening Prompt

   5 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Amina supported this idea  ·  Aug 21, 2024

7. Call Screening option directly under Call Queue

   4 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Amina commented  ·  Aug 21, 2024  ·  Edit…  ·  Delete…

   Same problem as Kenzie!

   Save Submitting...
   Amina supported this idea  ·  Aug 21, 2024