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9 results found

  1. RC App Faxing - need ability to add info in To, Company and Phone fields

    11 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  2. Fill in Fax without making a contact

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  3. Allow outbound fax cover sheets to be updated

    34 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  4. ADD fax preview before sending the fax and cover page.

    36 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob commented  · 

    Marked as Planned over 3 years ago... fax still matters to MANY customers!

    Bob supported this idea  · 

  5. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    321 votes

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    Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob commented  · 

    This was marked as Planned in October 2022. It's been more than 3 years.

    Bob supported this idea  · 

  6. Sync Fax Default Cover Page from Admin Portal to Desktop and Web App

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  7. Option to Fully Disable Fax Capability on Voice Numbers

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  8. Global Holiday Setting

    11 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bob supported this idea  · 

  9. Account-Wide Holiday Settings and/or Holiday Templates

    244 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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    Bob commented  · 

    I don't see where this has been "Implemented" specifically as relates to company auto-receptionist, IVR Menus, call queues, etc.

    I think the idea of having a page with observed company holidays where you can set handling rules for one or more locations is great.

    If this was designed and implemented for company-level and location-level call handling, I'd love to see a write-up on how to make use of the feature.