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10 results found

  1. Send Fax to multiple extension/recipient

    85 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bob commented  · 

    Fax notifications (with fax attached) can be sent to multiple recipients, but the ability to have multiple users see and manage company faxes and queue faxes via the RingCentral App is definitely needed.

    Bob supported this idea  · 

  2. RC App Faxing - need ability to add info in To, Company and Phone fields

    11 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  3. Fill in Fax without making a contact

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  4. Allow outbound fax cover sheets to be updated

    34 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  5. ADD fax preview before sending the fax and cover page.

    37 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob commented  · 

    Marked as Planned over 3 years ago... fax still matters to MANY customers!

    Bob supported this idea  · 

  6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    325 votes

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    Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob commented  · 

    This was marked as Planned in October 2022. It's been more than 3 years.

    Bob supported this idea  · 

  7. Sync Fax Default Cover Page from Admin Portal to Desktop and Web App

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  8. Option to Fully Disable Fax Capability on Voice Numbers

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bob supported this idea  · 

  9. Global Holiday Setting

    11 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bob supported this idea  · 

  10. Account-Wide Holiday Settings and/or Holiday Templates

    251 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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    Bob commented  · 

    I don't see where this has been "Implemented" specifically as relates to company auto-receptionist, IVR Menus, call queues, etc.

    I think the idea of having a page with observed company holidays where you can set handling rules for one or more locations is great.

    If this was designed and implemented for company-level and location-level call handling, I'd love to see a write-up on how to make use of the feature.