Settings and activity

5 results found

1. Update RingCX Agent for ALL Interaction Types

   29 votes

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   New  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Eric supported this idea  ·  Feb 24, 2026

2. Caller ID number change to another user's extension phone number

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Eric supported this idea  ·  Jan 28, 2026

3. Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting

   11 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Eric supported this idea  ·  Aug 4, 2025

4. Display assigned extension number on phone screen

   39 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Eric commented  ·  Jun 11, 2025  ·  Edit…  ·  Delete…

   This has to be fixed. Customers I am working with as a CDP are LIVID with this limitation.

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   Eric supported this idea  ·  Jun 11, 2025

5. RingCentral app not to overwrite presence set through admin portal

   16 votes

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   4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Eric supported this idea  ·  Jun 3, 2025
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   Eric commented  ·  Jun 3, 2025  ·  Edit…  ·  Delete…

   This absolutely must be fixed. I have a customer who is quite irritated that our previously configured phone buttons are being overridden.

   Fix this now!

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