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Settings and activity

4 results found

  1. Choose default Tab in Teams 2.0 Integration

    4 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Brian commented  · 

    This enhancement would provide a dramatic improvement when using RC in TEAMS and when going from TEAMS to RC with the time you wait until the RC Client populates, defaulting to the HUD would save many seconds of time.

    Brian supported this idea  · 

  2. Pin admin navigation menus

    4 votes

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    New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Brian commented  · 

    This ability should be functional in CX as it is in EX

    Brian supported this idea  · 

  3. Looking to arrange HUD by Dept/group

    92 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Brian commented  · 

    Being able to arrange alphabetically by first and last name would make the HUD much more useable.

    Brian supported this idea  · 

  4. Voicemail Escalation

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Brian commented  · 

    This was an important feature with Mitel Connect that will continue to be important if the intent is to get as many Mitel Connect customers over to RingCentral.

    Brian supported this idea  ·