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Settings and activity

10 results found

  1. Allow multiple users to respond to the main number texts

    148 votes

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    Planned  ·  17 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Anthony supported this idea  · 

  2. Group text for incoming SMS to main number

    53 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Anthony supported this idea  · 

  3. Use Company Main Number as caller ID for texting from all extension for all users.

    30 votes

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    New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Anthony supported this idea  · 

  4. Main Number as the texting ID for multiple users

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Anthony supported this idea  · 

  5. Extend the duration of on demand call recording and automatic call recording in server.

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Anthony supported this idea  · 

  6. Call Recording Capacity Report

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony supported this idea  · 

  7. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    124 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony commented  · 

    Know issue, most companies need 5-10 years of recording for compliance and liability. At the very least do a few years, cus 90 days is useless and we have brough this issue to go guys over the years

    Anthony supported this idea  · 

  8. Allow all extensions to send SMS from main Company extension

    214 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anthony supported this idea  · 

  9. SMS Auto-Forwarding

    90 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anthony supported this idea  · 

  10. call recording

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony commented  · 

    This is critical and vital for business. Compliance & ligations require business to have call recording for at least 5-7 years. If you are and insurance center selling Medicare you are requires to have call recordings for 10 years. Most companies offer at least 2-3 years. 90 days is useless.

    Anthony supported this idea  ·