Settings and activity

11 results found

1. Create a report of randomized QA calls for each agent over a specific period of time

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Edit…  ·  Delete…  ·  Admin →
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   Sandra shared this idea  ·  Aug 7, 2026

2. Coaching Page – Multi-Team View and Comparison (RingSense)

   28 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Aug 7, 2026

3. super admin can get access to the voicemail of her user's extension member.

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   3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Apr 15, 2026

4. Combine Meeting/Video Calendar and task calendar - integrate w/ outlook

   17 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Apr 15, 2026

5. Callers phone number will show when the call is transferred to another extension

   19 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Apr 15, 2026

6. Log tasks under the actual user who performed the action

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Apr 15, 2026

7. MS Teams meeting vs RC app

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Apr 15, 2026

8. Documentation for Call Disposition / Call Result field values in RingCentral for Salesforce

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Sandra supported this idea  ·  Apr 15, 2026

9. paycom

   1 vote

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Sandra shared this idea  ·  Apr 15, 2026

10. Ability to see user idle time in the HUD

    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Sandra supported this idea  ·  Apr 15, 2026

11. mark message important or urgent in ring central chat

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sandra supported this idea  ·  Jan 15, 2025