← RingCentral Ideas

Settings and activity

5 results found

  1. Add Company Name Field to RingCentral App

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  2. View Business Name Under Contact Name

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Mark commented  · 

    When I add a company name and phone without a first and last name, like a hospital billing office, and leave firstname/middle name/last name blank, RingCentral makes the phone number the name in search and the icon appears as a number. Searching by company name comes up as "Results (0)".

    Mark supported this idea  · 

  3. Caller ID name support on mobile numbers

    63 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark commented  · 

    We need our caller ID to properly identify us. Many are screening at the other end and our calls don't get answered. Critical for the insurance business.

    Mark supported this idea  · 

  4. Include RC APP in the Forwarding to Co-worker in call Handling Section

    3 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark commented  · 

    Almost everyone is now going to headsets and ditching desk phones for VOIP systems. When I signed up for RingCentral, another insurance agency offered to sell me 20 VOIP desk phones. Not one of her users wanted a desk phone so when I ordered RingCentral offered my staff their choice, 100% went for headsets and freed up desk space. All RingCentral options should be on the app.

    Mark supported this idea  · 

  5. External contacts in company directory

    26 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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