Settings and activity

3 results found

1. Caller ID name support on mobile numbers

   40 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark commented  ·  Sep 19, 2024  ·  Edit…  ·  Delete…

   We need our caller ID to properly identify us. Many are screening at the other end and our calls don't get answered. Critical for the insurance business.

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   Mark supported this idea  ·  Sep 19, 2024

2. Include RC APP in the Forwarding to Co-worker in call Handling Section

   3 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark commented  ·  May 6, 2024  ·  Edit…  ·  Delete…

   Almost everyone is now going to headsets and ditching desk phones for VOIP systems. When I signed up for RingCentral, another insurance agency offered to sell me 20 VOIP desk phones. Not one of her users wanted a desk phone so when I ordered RingCentral offered my staff their choice, 100% went for headsets and freed up desk space. All RingCentral options should be on the app.

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   Mark supported this idea  ·  May 6, 2024

3. External contacts in company directory

   25 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more here!