Include RC APP in the Forwarding to Co-worker in call Handling Section
Please include RC APP in the Forwarding to Co-worker in call Handling in USERS as this section is only limited to showing the hardphones when an extension is selected since not all users have hardphones, most users only have the RC App to use as the phone for incoming / outgoing so it will be nifty if the app comes up on the selection as well.
Joedennell
shared this idea
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Rob
commented
We have a small office and just starting and it is an important feature we need!
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Mark
commented
Almost everyone is now going to headsets and ditching desk phones for VOIP systems. When I signed up for RingCentral, another insurance agency offered to sell me 20 VOIP desk phones. Not one of her users wanted a desk phone so when I ordered RingCentral offered my staff their choice, 100% went for headsets and freed up desk space. All RingCentral options should be on the app.