View Business Name Under Contact Name
When exchanging SMS we need to know the business name for the contact. Currently only the name is displayed when the contact is already saved and we need to hover around the contact, open profile and then look for the business name.
2
votes

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Mark commented
When I add a company name and phone without a first and last name, like a hospital billing office, and leave firstname/middle name/last name blank, RingCentral makes the phone number the name in search and the icon appears as a number. Searching by company name comes up as "Results (0)".