Settings and activity
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1 vote
Daniel
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7 votesDaniel
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21 votes
An error occurred while saving the comment Daniel
commented
I absolutely need this!
Could we get more UP Votes ?Daniel
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82 votes
An error occurred while saving the comment Daniel
commented
Having the option to implement a streaming URL service for ‘music On on hold’ within the RingCentral platform would be extremely beneficial to us.
This live URL would be able to provide a multitude of company oriented advertisements that would be randomized with every single call with every single customer being placed on hold.
Services like Easy on Hold can provide that as long as the RingCentral platform supports it.Daniel
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7 votesDaniel
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I am definitely up voting this with this option preferred for me:
I would like to see if we can upload into Smarsh the phone numbers labeled with the names rather than with the email address of the user !
And I say that because the two reasons:
We are already archiving the actual email addresses and labeling the RingCentral numbers as the email address could create confusion as to what it is that we’re looking at: an archived email or an archived text message labeled as an email address.
And the second reason is even though users come and go, if the number is registered for TCR and it’s reassigned to a new user that particular profile will also receive the name (an email address) of the new user. So when the data is uploaded to Smarsh, it will be sent with the new name of the new user.