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3 results found

  1. Feature Request: Super Admin Self-Service Contact Center Routing Change

    17 votes

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    1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Muriel commented  · 

    I absolutely need this!
    Could we get more UP Votes ?

    Muriel supported this idea  · 

  2. Streaming Music / Message on Hold

    57 votes

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    New  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Muriel commented  · 

    Having the option to implement a streaming URL service for ‘music On on hold’ within the RingCentral platform would be extremely beneficial to us.
    This live URL would be able to provide a multitude of company oriented advertisements that would be randomized with every single call with every single customer being placed on hold.
    Services like Easy on Hold can provide that as long as the RingCentral platform supports it.

    Muriel supported this idea  · 

  3. Music On Hold Random Selection

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Muriel supported this idea  ·