Settings and activity
5 results found
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1,244 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
An error occurred while saving the comment 
Josh
supported this idea
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An error occurred while saving the comment Josh
commented
Any update on this, RC? It's Q4 and this is a critical feature that we're struggling without.
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151 votesJosh
supported this idea
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171 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting
Josh
supported this idea
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209 votesJosh
supported this idea
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241 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
Josh
supported this idea
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Absolutely unbelievable. I'm dumbfounded really. Clearly "SMS for call queues" is a completely different feature. A shared inbox is by far the most requested feature on here, it was promised to be delivered in Q2 2024, delayed, and now we don't know if it's coming at all?! I think about this literally every day. I got excited every 1st of the month for the release notes hoping it'd be in there.
We and our customers are inconvenienced every day because our main number texts go to only one person after we switched from Grasshopper (of all places) and lost a shared inbox.
I can't fathom why this wouldn't be top priority because clearly customers are leaving for other VOIP providers over this. Beetexting must have some real dirt on you guys.